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Is Xborder E-commerce Legit or Scam?

Ecommerce website


Is Xborder E-commerce Legit or Scam?

Xborder E-commerce is a China-based company that claims to ship goods worldwide. In this article, we have disclosed some shady aspects of the website gathered through research. Please read it carefully to understand what exactly happens when you order products from this website.

It is one of those e-commerce websites that has surfaced on social media posts repeatedly. Many people have been raising concerns about being scammed by this platform. You are concerned about whether the platform is legit or a scam.

Nobody likes getting scammed. Therefore, it is wise to be cautious in advance rather than learn it the hard way after getting scammed.

So, without further ado, take a look at this review to get answers to all your questions about this e-commerce business. We’ll analyze the business and look at what users say before putting in our thoughts.


Customer Feedback

It is a popular website since it deals in several product lines, but it has recently suffered as customers aren’t satisfied with the service. There are hundreds of reviews that state the site to be a “big fraud.” Many people said they didn’t get a refund, the customer support team wasn’t responding, and the product received was wrong.

Scroll down to see what the customers had to say:

  1. “Big time scammers!”

I will not recommend this website to anyone. I feel completely robbed and not satisfied with the services at all. Utter nonsense!

1 out of 5 stars (1 / 5)

2. “Ummm…would never recommend this to anyone…”

What a bunch of thieves!! A waste of time!! I am sure these guys are scammers because I got scammed. The thing is the product I received was not the one I ordered. Very unhappy with this.

1 out of 5 stars (1 / 5)

Their failure to take action against customer complaints has created a loss of trust in the platform. On Trustpilot, it has gotten 97 per cent ‘bad’ ratings, which is an authentic reflection of how people feel about the company.

The customers are unhappy with the products and services offered by the company, and they believe they have been scammed.

Their website has been designed in a way that makes it appear like it is genuine. This is how they carry out the scam. They have mentioned details on the site that make it appear appealing to the users, and they end up trusting them.

Specifications and Details:

  • Product line: clothing, 3C digital, vehicle, home appliance, food/health care goods, home building, beauty/fast, and connected finance
  • Website:
  • Email: [email protected]
  • Address: 151 CHIN SWEE ROAD #01-39 MANHATTAN HOUSE, Singapore 169876
  • Contact number: 1-866-715-9888

What to do if you are scammed?

  • Block your cards, and change your passwords.
  • Inform the cyber cell in your area of the scam.
  • Help others by informing them about the issue.
  • Form unions on a social media platform and discuss resolving the issue. Spread the word on the internet.
  • Install software and tools that can help prevent any future fraud.
  • Never respond to a mail or a link that seems fishy.
  • In case of friendly fraud, get a chargeback tool that can evade any fraud.
  • Blacklist the website.
  • For the future, read about the website and do your research. Read reviews and customers’ experiences.

Is Xborder E-commerce Legit? Final verdict:

The website is quite interactive and clean looking. It has all the main sections that a consumer may be excited to know, such as the home page, about us, service page and contact us page. But, on the contrary, if we look at customers’ reviews, it says not getting a refund, wrong products received or did not receive the product, complaints needing to be answered, and several other matters. 

So we can say that it is not legit, and it’s unsafe to purchase from the platform.

Read about: Is Kickstarter legit?

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Maria Martinez

Maria Martinez is a very ambitious young writer who is almost done with her first book. She has been busy writing novels, but she wants to expand her knowledge and learn how to self-publish. Maria always strives to learn and improve, so she will be a great asset to the next gen hero team.



  1. Avatar

    karla scott

    October 31, 2021 at 12:24 am

    compete scam….beware

  2. Avatar

    Theresa Adams

    November 18, 2021 at 1:42 am

    Still waiting for my tools

  3. Avatar


    January 5, 2022 at 8:04 am

    I things I have been Scam by XBorder ecommerce.
    I have ordered Gadget from them from December 2021 till today Jan 2022 still have not receive my order yet.My first email to them,requested for order and shipment confirmation. They replied and stated that they are having some difficult time because of pandemic and need more time to ship.So I agreed and understanding their situation over there.And once the shipment already ship out they will let me know.Continued waiting till now no news from XBORDER.It already took nealy 1month from my order and nothing happen. So I suspected I was Scam.And i’m not sure it from Hkg or S’pore?.It it not legit and a Scam what actions can I do to get back my refund,payment by Master card. Thanks

  4. Avatar

    Dallas Rennie

    May 4, 2022 at 8:33 am

    As with other complaints. This company replies to complaints initially but then goes dormant. The pictures of the products they promote are not a true reflection of the item(s) received. The shipment is poorly packaged and if delicate or plastic will be damaged in transit. Lesson learned, don’t do business with this group.

  5. Avatar


    June 21, 2022 at 4:39 pm

    I too have been scammed by this company. First they took out more money than my order was, I contacted them about it they did refund me the over charged. When I received my order it was incomplete. I contacted them and have not received a reply back. They have $30.00 worth of my incomplete order.

  6. Avatar


    August 1, 2022 at 11:22 pm

    I think it is time to do a TikTok video on them and all the names they fall under. This is a shame because they had some cute stuff in one of their many stores and online shopping has become more popular but they can’t be trusted and well, now we need to take action and make this go viral. I too ordered bathing suits and well don’t ask me why as it was surely a risk and I am actually embarrassed to say I ordered from Minimizet (one of the many companies they go under). Like everyone else, it was on Social Media for a very short time; in fact I don’t see it anymore. The shipping and tracking looks real and funny I took a picture of the shipping. It says 8/2/22 at 2:54 am (today is 8/1/22) so the package is definitely not in Jamaica, NY. How does USPS tracking work with this company to make it look legit?? They do say you checked off shipping insurance so that is reason for extra money taken out and reimburse you that part, if you’re lucky. They probably have this down to a science on how to get by.

    If I do not receive my package in its entirety, be on the lookout for TikTok video on known scammers with all the reviews (as to not and put them out of business along with their many stores they fall under. If I do, I will change my review but I am not counting on it. The only reason I purchased it was because of the cute bathing suits, but I did not know it fell under this xborderecommerce as I would have seen all the reviews. I did not see that when ordering. I usually do look at reviews. We will see!!

  7. Avatar


    August 9, 2022 at 12:56 am

    This company is crap. I ordered from them against my better judgment. I ordered tools from their Facebook add. I’ve tried contacting the company many different ways with no responce back from them. Its been over a month and no email. Ive tried looking at my old emails from when the purchase was made and now it tells me the server cannot be found. I knew then that this was a fraud company. Thankfully my CC company will get my money back. If I had only seen this first. They have $102 worth from my order.

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    September 9, 2022 at 5:32 pm

    I also got scammed with the famous pallets from Amazon, i purchased 2 worth 79.00 and the tracking confirmations look so legit, they even post that it was delivered, scam, never received anything, I disputed it once and the answer was “check with your neighbors”, are you kidding me? I have never lost a package delivered to my house. they are not legit, never never purchase anything from this company.

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    C.J. lilly

    November 12, 2022 at 1:22 am

    a total waste of time and money. Package arrive with one pair of panties not the three plus one on their web site. Stay away from ordering anything from them.

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